Transform Your Space Into a Masterpiece

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Privacy Policy

Last updated: December 2024

DecorValueHub ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact forms or request consultations
• Subscribe to our newsletter or communications
• Participate in surveys or promotional activities
• Contact us directly via phone, email, or other methods

How We Use Your Information

We use your personal information to:

• Provide and maintain our interior design services
• Respond to your inquiries and provide customer support
• Send you service updates, design tips, and promotional materials (with consent)
• Improve our services and develop new offerings
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time by contacting us or using the unsubscribe links in our emails.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (312) 555-0187.

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using DecorValueHub's services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

DecorValueHub provides interior design consultation, space planning, furniture sourcing, and complete home transformation services. All services are subject to availability and our professional assessment.

Client Responsibilities

Clients agree to:

• Provide accurate information about their space and requirements
• Make timely payments according to agreed schedules
• Provide reasonable access to the property for consultations and installations
• Communicate changes or concerns promptly
• Respect our team members and contractors

Payment Terms

Payment terms will be specified in individual service agreements. Generally, we require a deposit to begin work, with the balance due upon completion. Late payments may incur additional fees.

Cancellation Policy

Cancellation policies vary by service type and will be detailed in your service agreement. Generally, we require 48 hours notice for consultation cancellations to avoid fees.

Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for indirect or consequential damages. We maintain professional insurance for our protection and yours.

Intellectual Property

All design concepts, plans, and materials created by DecorValueHub remain our intellectual property unless otherwise agreed in writing. Clients receive usage rights for their specific project.

Dispute Resolution

Any disputes will be resolved through binding arbitration in Chicago, Illinois, under the rules of the American Arbitration Association.

For questions about these terms, contact us at [email protected].

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies: These cookies are used to track visitors across websites to display relevant and engaging advertisements.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Third-Party Cookies

We may use trusted third-party services that place cookies on your device on our behalf. These services help us analyze website usage and improve our marketing efforts.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

For questions about our cookie policy, contact us at [email protected].

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

DecorValueHub respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act of 1998 (DMCA) and will respond promptly to proper notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that your copyrighted work has been infringed upon on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
• Your contact information (address, telephone number, and email address)
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Agent

Please send DMCA notices to:

DecorValueHub DMCA Agent
456 Design Boulevard, Suite 200
Chicago, IL 60611
Email: [email protected]
Phone: +1 (312) 555-0187

Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We reserve the right to terminate user access to our services if they are determined to be repeat infringers of copyrighted material.

This DMCA policy is intended to comply with applicable copyright laws and protect the rights of copyright holders while providing clear procedures for addressing alleged infringement.

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GDPR Compliance

Last updated: December 2024

General Data Protection Regulation Compliance

DecorValueHub is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information and agree to processing
• Contract: When processing is necessary to perform our design services
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

International Transfers

If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Protection Officer

For questions about data protection or to exercise your rights, contact us at:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 456 Design Boulevard, Suite 200, Chicago, IL 60611

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.

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Frequently Asked Questions

How does the design process work?

Our process begins with a free consultation where we discuss your vision, needs, and budget. We then create design concepts, source materials and furniture, and manage the entire installation process.

What is included in the consultation?

Our consultation includes space assessment, design recommendations, color and style suggestions, layout optimization, and a detailed project proposal with timeline and costs.

How long does a typical project take?

Timeline varies by project scope. Room makeovers typically take 2-3 weeks, while complete home designs can take 6-12 weeks depending on complexity and custom elements.

Do you work with existing furniture?

Absolutely! We can incorporate your existing pieces into the new design and recommend which items to keep, modify, or replace for the best overall result.

What is your pricing structure?

We offer flexible pricing based on project scope and budget. Options include hourly consultation rates, flat project fees, or percentage-based pricing for full-service design.

Do you provide 3D renderings?

Yes, we provide detailed 3D visualizations for most projects so you can see exactly how your space will look before any work begins.

What areas do you serve?

We primarily serve the Chicago metropolitan area and surrounding suburbs. Contact us to confirm service availability in your location.

Do you offer virtual consultations?

Yes, we offer virtual consultations for clients who prefer remote meetings or are located outside our primary service area.